Clinic re-opening 12 April 2021
(Why we collect your personal data and what we do with it)
When you supply your personal details to this clinic they are stored and processed for four reasons (the bits in bold are the relevant terms used in the General Data Protection Regulation – i.e. the law):
We have a legal obligation to retain your records for 7 years after your most recent appointment (or age 25, if this is longer). After this time your records will be destroyed.
Your records are stored:
On paper, in locked filing cabinets at my home or when transported to my clinic, every step will be taken to ensure safe arrival at the clinic.
Electronically (“in the cloud”) on my personal laptop and mobile phone. These are password protected. There is a rolling program for deleting emails and your electronic records.
If you wish to contact the clinic via a Facebook page please be advised this is password protected but for the historic issues with privacy associated with Facebook you may wish to think about what information you send to me.
We will never share your data with anyone who does not need access without your written consent. Only the following people will have routine access to your data:
Your practitioner – Maxine Silk
You have the right to see what personal data of yours we hold and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed you may also ask us to erase your records.
We want you to be absolutely confident that we are treating your personal data responsibly and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so. Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to in the jargon as the “Data Controller. Here are some of the details you need for that:
Data Controller: Maxine Silk firstname.lastname@example.org 07914 852130
Woodland Suite, Ascebi House, 118 Burton Road, Ashby de la Zouch, LE65 2LP
If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioners Office